Frequently Asked Questions(FAQ)
Find Answers to Common Questions About Our Products and Services
Welcome to our FAQ page! Here, you will find answers to some of the most frequently asked questions about our products, shipping, returns, and more. If you can’t find the answer you’re looking for, please feel free to contact us.
General Questions
THCA (Tetrahydrocannabinolic Acid) Flower is a non-psychoactive cannabinoid found in raw cannabis. It converts to THC, the psychoactive component, when heated. Our THCA Flower is tested for quality and legality.
Our THCA Flower is available for purchase and shipment. We strive to comply with all relevant state and federal regulations and provide Certificates of Analysis (COAs) for all our products. However, we recommend that you review your local laws and regulations regarding THCA Flower before placing an order.
You can contact our customer service team via email at support@fadedinohio.com or by phone at +1(941) 667-0183.
Ordering and Payment
Simply browse our shop, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept major credit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal.
If you need to change or cancel your order, please contact us immediately at support@fadedinohio.com. We will do our best to accommodate your request, but please note that if your order has already been processed, we may not be able to make changes.
Shipping
Yes, we offer free shipping on all orders within the United States, regardless of the order size or value.
Standard shipping typically takes 3-7 business days. Expedited shipping options are available at checkout for an additional fee.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Returns and Refunds
If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, subject to our return policy. Products must be returned in their original condition and packaging.
To initiate a return or exchange, please contact us at support@fadedinohio.com with your order details. We will provide you with instructions on how to proceed.
Refunds will be processed within a reasonable time after we receive the returned products. Refunds will be issued to the original payment method.
Product Information
All our THCA Flower products are tested by third-party labs to ensure they meet the highest standards of quality and legality. We provide Certificates of Analysis (COAs) for all our products.
COAs are available on the product pages of our website. You can also contact us at support@fadedinohio.com to request a copy.
Yes, we offer wholesale options for retailers and businesses. Please contact us at support@fadedinohio.com for more information.
Additional Support
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